expert consulting
Our Expert CQC Consulting Services are designed to swiftly improve things.
We understand how worrying it is to receive a poor inspection report, special measures notification or worse still a notice of proposal.
These quality checks and balances are stressful, but completely necessary in order to improve outcomes for our customers
Rest assured, with our calming reassurance and expertise we will get through this together.
what we can do for you
With our expert CQC consulting services we provide Immediate service support and continuity of care reassurance for your clients, commissioners and regulators
We provide expertise, coaching and care business support for service managers
Crisis intervention, performance reviews, onboarding and off boarding
Action planning, qualitative motivational interviews and assessment
Reevaluation of critical risk areas, actions plans and responses
Swift change management, systems and service improvements. The expert CQC Consulting service when you need it the most.
Human Services in Safe hands
Our Approach
We know how worrying Regulatory inspections are, we’ve all been registered managers in diverse large services.
We provide an immediate sense of calm and reassurance and immediate reassurance to regulators and commissioners.
We complete a swift but through situational assessment and design and agree on a swift action plan.
We find the pulse of your service from your teams using coaching and qualitative interview techniques.
Our swift and planned site visits will identify all key areas of concern and together we will construct an action plan and road Map to recovery and long term quality and business success.
Improvements for long term growth
Service quality can slip for many different reasons. A service manager on long term sick leave, a new business growing from zero to a thousand hours in six months, or managing through the Covid19 crisis and chaos that followed, we´re here.
Whatever the reason your service has slipped in quality, into special measures or other urgent crisis. Human Services have the expertise, calming reassurance and reputation to ensure your service is quickly bought up to scratch and given the help and support to thrive as a quality healthcare service for the long term.
We set the Bar in Quality
Be in no doubt, the systems and methods Human Services use to build robust, quality driven services are tried and tested over many years in the field.
Our systems and processes have been used as the ´benchmark´ by the UK Care Quality Commission. We’re proud of these and many other achievements.
Build & Maintain Quality Operations & Cultures
Together we will build robust quality services that last long term.
Our Mission is simple: To improve quality in health and social care services.
We will provide the impartial and thorough service analysis to help you make the informed decisions to improve your services and continue operations.
Contact
0800 707 4400
Registered UK Office
160 City Road
London EC1V 2NX
Registered in England 13956244