Privacy Policy

Last updated: May 2026

Who We Are

Human Services Ltd provides care business management solutions to CQC and Ofsted regulated services. Our company registration number is 13956244, and our registered office is at 128 City Road, London EC1V 2NX.

What Information We Collect

When you contact us via phone or email, we collect:

Your name
Your email address
Your phone number
Any information you provide about your enquiry or service needs

How We Use Your Information

We use the information you provide to:

Respond to your enquiry
Provide the services you request
Communicate with you about our services
Maintain records for our business operations

Legal Basis for Processing

We process your personal data on the following legal bases:

Legitimate interests: To respond to your enquiry and provide information about our services
Contract: To deliver services you have engaged us to provide
Consent: Where you have explicitly consented to receive marketing communications (you can withdraw this at any time)

How We Store Your Information

We store your information securely and retain it only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Client records are typically retained for 6 years after the end of our working relationship, in line with standard business practice.

Who We Share Your Information With

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with:

Professional advisors (accountants, lawyers) where necessary for business operations
Regulators or law enforcement, where required by law

Your Rights

Under UK GDPR, you have the right to:

Access: Request a copy of the personal data we hold about you
Rectification: Ask us to correct inaccurate or incomplete information
Erasure: Request deletion of your personal data (subject to legal retention requirements)
Restriction: Request that we limit how we use your data
Objection: Object to our processing of your data
Portability: Receive your data in a structured, commonly used format

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of your rights, please contact us:

Email: martin@humanservices.org.uk
Phone: 0800 707 4400
Post: Human Services Ltd, 128 City Road, London EC1V 2NX

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.