← From the Floor
Care business management for new registered managers
If you are new in post, the inbox will try to run you. Care business management starts with a short list of non-negotiables — not a hundred half-finished actions.
What to lock down first
- Know your Statement of Purpose, locations and regulated activities as they actually operate.
- Map live risks: safeguarding, medication, missed visits, workforce gaps.
- Confirm who owns quality, complaints, incidents and training — by name, not by job title alone.
A ninety-day discipline
Spend week one listening on the floor and in the office. Spend weeks two to four fixing the gaps that put people at risk. Then build a simple monthly rhythm: audit sample, supervision, rota review, and one improvement theme. That is care business management in practice — proportionate, visible and repeatable.
Martin Carey · Principal Consultant, Human Services