Accessibility Statement for Human Services Ltd
- Introduction Human Services Ltd is committed to providing accessible services to all our clients and stakeholders. We aim to make our services easy to use, navigate, and understand for people with disabilities, impairments, and access needs. This statement outlines our commitment to accessibility and our approach to meeting accessibility standards and best practices.
- Accessibility Standards We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA for our digital content and services. We also strive to meet the accessibility requirements of relevant legislation, including the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
- Accessibility Features We have implemented the following accessibility features and practices in our services:
- Alternative text for images and non-text content
- Clear and simple language
- Consistent navigation and layout
- Keyboard navigation and shortcuts
- Colour contrast and legibility
- Audio and video transcripts and captions
- Accessible forms and interactive elements
- Support for assistive technologies, such as screen readers and speech recognition software
- Non-Accessible Content and Services We acknowledge that some of our content and services may not currently meet all accessibility requirements. We are working to identify and address these issues as part of our ongoing accessibility review and improvement programme. We also welcome feedback on any accessibility barriers you may encounter while using our services.
- Third-Party Content and Services We may use third-party content and services that are not under our direct control or responsibility. We strive to ensure that these third-party providers comply with accessibility standards and provide accessible alternatives or accommodations where needed. We also provide alternative formats or channels for accessing content or services that are not accessible through our primary channels.
- Accessibility Testing and Evaluation We regularly test and evaluate our digital content and services for accessibility using a combination of automated tools, manual testing, and user feedback. We also engage with accessibility experts and organisations to ensure that our services meet the needs and expectations of people with disabilities, impairments, and access needs.
- Communication and Feedback We will communicate our accessibility commitment and practices to all our stakeholders and provide channels for feedback and support. We welcome feedback on any accessibility issues or concerns you may have, and we will respond to your feedback in a timely and appropriate manner.
- Training and Awareness We will provide training and awareness-raising for all our staff, volunteers, and contractors on accessibility standards and best practices. We will also promote a culture of accessibility and inclusion throughout our organisation and partnerships.
- Review and Revision This statement will be reviewed and revised annually by the Human Resources Department in consultation with the Managing Director to ensure that it remains effective and up-to-date. Any revisions will be communicated to all relevant stakeholders.
Human Services Ltd
[March 01 2023 Approval – Review March 01 2024]